
Currently, I'm moving back toward my love of prototyping, user research and writing in an effort to connect with more collaborative cultures. My interest in testing and iterating at every level of the company fits in well with a renewed interest in facilitating and mentoring in the Lean Startup world. I've become a certified LUXr facilitator and enjoy offering workshops and consulting to wide variety of startup and product teams from all over the world.
What Customers Are You Creating?
Talk to the Nice People - Insight Interviews
Daily Prototyping
Tom Chi on Rapid Prototyping
As an independent product designer my passion is for creating highly connective, innovative and usable physical, mobile, tablet and x-platform experiences. I accomplish this using collaborative workshopping and customized process that establishes where your business plans, requirements, products and experiences are connecting with your people, and where they are not. Together, we create, research and iterate to new experiences and get them out into the world where we can listen, learn and continue iterating.
Find me on Twitter (@quietaction), email me (md@ my site url) or send me a message via LinkedIn.
Product development
Technical UI designer with a keen interest in systems and how people respond to them. Fit well into agile and other development driven environments. Wireframing, flowcharts, scenario planning to determine design directions with engineering and design teams, feature labeling, display and organization, user flows, written use cases, interaction storyboards, animations, Flash/Fireworks/video blue sky and prototyping. Special interest in native iOS mobile, tablet app and multi-touch/user development.
Relevant posts:
- Technical UI: co-designing database connections
- Interaction outlines
- Flowframes
- Interaction storyboards
- Interaction animations
- Touch UI and gestural prototyping
Product Strategy
Formulating and running process to determine high-level product strategy, translation of business goals into engineering realities, competitive/background research, stakeholder interviews, team dynamics, communication strategy reviews, planning and collaboration for conforming and porting across different views and modalities. Design research with users and internal teams including field studies (ethnography) and various qualitative methodologies. I'm particularly intrigued by technical design research in complex systems.
Relevant posts:
- state of the product/service/company
- goal-centric-ux-design
- measurable goals in design iteration
- scalability as critical UX design criteria
- shapes of interaction in your company
- stepping out of arrogance - asking why?
- stepping into the unknown


